Privacy Policy | DeepSeer

DeepSeer Privacy Policy

INTRODUCTION

Welcome to DEEPSEER's privacy policy.

DEEPSEER respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

This privacy policy is provided in a layered format so you can click through to the specific areas set out below. Please also use the Glossary to understand the meaning of some of the terms used in this privacy policy.

1. PURPOSE OF THIS PRIVACY POLICY

2. WHO WE ARE & IMPORTANT INFORMATION

3. WHAT IS PERSONAL DATA

4. PERSONAL DATA DO WE COLLECT FROM YOU

5. WHEN DO WE COLLECT

6. OUR USE OF YOUR PERSONAL DATA & THE LEGAL GROUNDS WE RELY ON

7. HOW AND WHY DO WE USE PERSONAL DATA?

8. COOKIES ON OUR WEBSITE

9. CHANGE OF PURPOSE

10. SHARING PERSONAL DATA

11. INTERNATIONAL TRANSFERS

12. SECURITY

13. HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

14. THIRD PARTY WEBSITES

15. CHANGES TO THE PRIVACY POLICY

16. YOUR LEGAL RIGHTS

17. HOW TO CONTACT US

18. YOUR RIGHT TO COMPLAIN

1. PURPOSE OF THIS PRIVACY POLICY

This privacy policy aims to give you information on how DEEPSEER collects and processes your personal data through your use of this website, including any data you may provide through this website.

This website is not intended for children and we do not knowingly collect data relating to children.

It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements other notices and privacy policies and is not intended to override them.

2. WHO WE ARE & IMPORTANT INFORMATION

We are DEEPSEER LIMITED, a limited liability company registered in England and Wales (registered number 12647524) whose registered office is 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ.

In this privacy policy we may refer to DEEPSEER LIMITED as “DEEPSEER”, “we”, “us” or “our”.

DEEPSEER is the controller of and is responsible for your personal data.

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If

you have any questions about this privacy policy, including requests to exercise [your Legal Rights] please contact our data privacy manager, contact details can be found at the Contact Us section of this privacy policy.

3. WHAT IS PERSONAL DATA

Personal Data means any information about a natural person from which that person can be identified; such as name, address, email, date of birth, gender, bank account details, passwords, usernames, shopping preferences etc. Throughout this privacy policy this information is referred to as “Personal Information”. Personal Information does not include data where the identity has been removed (anonymous data).

4. PERSONAL DATA WE COLLECT FROM YOU

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data includes address, email address and telephone numbers
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website, products and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your Personal Data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your usage data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

For our websites we use a third-party service, Google Analytics, to collect standard internet log information and information relating to your use of the websites (for example; relating to the type of browser and operating system which you use and which sections of the websites you visit). We will not make any attempt to discover the identities of those visiting our websites and do not allow others (such as Google Analytics) to do so.

5. WHEN DO WE COLLECT YOUR PERSONAL DATA

Direct Interactions

We may collect Personal Data about you in a number of different ways, including.

Through your use of our websites.
If you create an account on our website.
When you subscribe to or purchase services from us.
If we provide services to you.
If you apply for employment or any other position with us.
If you visit us.
When you engage with us through social media.
When you contact us (for example; with a query, requesting information, making a claim under any warranty or commenting upon our goods or services).
When you give a third-party permission to share information with us (for example; when we are asked to install products which you have purchased from that third party).

Automated technologies or interactions.

As you interact with our website, we will automatically collect technical data about your equipment, browsing actions and patterns. We collect this Personal Data by using cookies, and other similar technologies. Please see our Cookie Policy for further details.

Third parties or publicly available sources.

We do not currently receive personal data - including technical data from analytics providers, advertising networks or search information providers - about you from third parties or public sources.

6. OUR USE OF YOUR PERSONAL DATA & THE LEGAL GROUNDS WE RELY ON

The law provides protection for Personal Data and sets out a number of legal grounds for the collection, use and storage of Personal Data (this is commonly referred to as the “collection and processing” of Personal Data). The relevant legal grounds which we rely on are:

Performance of a contract - this is where we need to collect and process your Personal Data because it is necessary for the performance of a contract to which you or we are a party to or to take steps at your request before entering into such a contract (for example; if we supply services to you).

Compliance with a legal or regulatory obligation - we may need to collect and process your Personal Data if the law or a regulation to which we are subject requires us to do so (for example; we may be required to pass on details of people involved in fraud or other criminal activity).

Legitimate Interest – we may need to collect and process your Personal Data for the legitimate interest of our business. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your Personal Data for our Legitimate Interest. We do not use your Personal Data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our Legitimate Interests against any potential impact on you in respect of specific activities by contacting us below.

Consent – in certain circumstances we may collect and process your Personal Data where you have given us your express consent to do so (for example; where you tick a box to give your consent to receive marketing information from us).

7. HOW AND WHY DO WE USE PERSONAL DATA?

We have set out below, in a table format, a description of all the ways we plan to use your Personal Data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your Personal Data where more than one ground has been set out in the table below.

MARKETING

We may contact you with information about us or our products and services (for example; if you have requested information from us or requested updates on our services) and you have not opted out of receiving that marketing.

We will not share your personal data with any third party for marketing or advertising purposes.

OPTING OUT

You can ask us to stop sending you marketing messages at any time by contacting us on hello (at) deepseer.ai.

Where you opt out of receiving these marketing messages, this will not apply to Personal Data provided to us as a result of purchasing product or services from us or other transactions.

We use non-personally identifiable information to help us understand the use made of our website and to improve the website. Details of how we collect and use non-personally identifiable information can be found in the section on Cookies.

8. COOKIES ON OUR WEBSITE

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy

9. CHANGE OF PURPOSE

We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us on the below details.

If we need to use your Personal Data for an unrelated purpose, we will notify you and we will explain the legal ground which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law

10. SHARING PERSONAL DATA

We may share your Personal Data with the parties set out below for the purposes set out in the table above.

External Third Parties:

- Service providers acting as processors based in the UK who provide IT and system administration services.

- Professional advisers acting as processors or joint controllers including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, banking, legal, insurance and accounting services.

- HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances.

Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

11. INTERNATIONAL TRANSFERS

We do not transfer your personal data outside the UK.

12. SECURITY

We have put in place appropriate security measures to prevent your Personal Data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your Personal Data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your Personal Data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected Personal Data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

13. HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We will only retain your Personal Data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Information, the potential risk of harm from unauthorised use or disclosure of your Personal Information, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In some circumstances you can ask us to delete your data: see Your Legal Rights section below for further information.

14. THIRD PARTY WEBSITES

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we strongly encourage you to read the privacy policy of every website you visit in order to understand how your Personal Data and other data will be treated by these websites.

You should also be aware that Personal Data and other data transmitted over the internet may not be secure and may be collected by other parties who we have no control over.

15. CHANGES TO THE PRIVACY POLICY

We keep our privacy policy under regular review. This version was last updated on 31 March 2021.

We may make changes to our website regularly and consequently our privacy policy and cookie notice may change from time to time. We encourage you to review our privacy policy and cookie notice each time you visit our website so that you are informed as to how we are using Personal Data.

16. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your Personal Data.

You have the right to:

Request access to your Personal Data (commonly known as a “data subject access request”). This enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.

Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected, though we may need to verify the accuracy of the new information you provide to us.

Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your Personal Data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your Personal Data to comply with local law. Please note that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.

Object to the processing of your Personal Data where we are relying on a Legitimate Interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your Personal Data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of your Personal Data in the following scenarios: (a) if you want us to establish the accuracy of the Personal information; (b) where our use of the Personal Data is unlawful but you do not want us to erase it; (c) where you need us to hold the Personal Data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your Personal Data but we need to verify whether we have overriding legitimate grounds to use it.

Request the transfer of your Personal Data to you or to a third party. We will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw your consent at any time where we are relying on consent to process your Personal Data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

If you wish to exercise any of the rights set out above, please contact us below

No Fee Usually Required

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What We May Need From You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit To Respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

17. HOW TO CONTACT US

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy notice. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.

Our full details are:

Full name of legal entity: DeepSeer Ltd

Name or title of data privacy manager: Deran Thomas Garabedian

Email address: hello (at) deepseer.ai

Postal address: 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ

18. YOUR RIGHT TO COMPLAIN

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.